We are celebrating our presence at TRUSTECH (formerly CARTES Secure Connexions), the largest event dedicated to trust-based technologies with new product launches and significant technology developments. But we don't stop there. We are also revealing insightful new research about European bank customers and their attitudes towards bank services as banks become digitally transformed.
Our research shows that nearly two-thirds of citizens in the UK, France, Germany and Spain believe that access to multiple public services through a single smartcard is essential for effective service delivery in their local area.
15 public services were identified by more than 60% of citizens as ‘very useful’ ‘extremely useful’ or ‘crucial’ for delivery through a smart city smartcard including ID validation, concessions access, transport and health & social services.
Our research shows that an overwhelming majority of respondents – of all ages – want access to bank branch services, but they expect digital transformation to deliver new levels of automation, co-ordination between online and in-branch queries, and improved support for in-branch advisors.
Instant secure card issuance in the bank branch is a top feature that consumers in UK, France, Germany and Spain want from the digitally transformed bank branch, coming second only to customer service that seamlessly joins up online and in-branch queries.
Matica Technologies Group is a fast growing and innovative global company, which develops, manufactures and markets a vast range of products in the secure ID, and secure payments, industries.
The Matica Group has a strong international network, operating globally providing local sales and services through its offices in Germany, Italy, France, India, Singapore, China, the USA and the UAE.
The company supports thousands of customers with its global network of certified resellers, value added distributors and integration partners.
Watch our company video to find out more.